Student Services

There is a clear link between your wellbeing and academic success. To help you make the most of your time at the University, our experienced Student Services team can provide confidential support, advice and guidance to all students and applicants on a range of topics.

Our Services

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Student Life

Our friendly and approachable Student Life advisers can provide information, advice and guidance about the support available to you, and signpost you to relevant services.

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Disability Support

Our Disability team provides a wide range of support for students with long term conditions, from mental and physical health, specific learning differences and much more.

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Counselling & Mental Health Support

Our team of mental health practitioners and counsellors can offer support depending on your own need, from one-off appointments to short term counselling.

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Student Support Team

If you need specialist support during your studies, through a support worker or mentor, our Student Support team can help you.

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Get In Touch

Find out the different ways you can contact the team, and our opening times.

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Out of Hours Support

Find out where to get emergency support outside of Student Services' opening hours

What we can help with:

We can offer mental health support to students, either by a one-off appointment with a mental health practitioner, or short-term counselling sessions. Please see our Counselling and Mental Health Services page for more information and how to make a self-referral.

If you have a disability or a long-term condition that may affect your studies, we can set up support for you, including a Support Plan. Please see our Disability page for more info. 

If you want to find out about budgeting, or need support if you’re struggling with your money, we can help. Please see our Finance and Budgeting page for more info. 

We can set up support if you have a specific learning difference, such as dyslexia, dyspraxia or dyscalculia, or if you would like to explore getting a diagnosis. Please see our Specific Learning Difference page for more info. 

We can provide lots of different support for autistic students - please see our Autism page for more info. 

We can set up support if you have a diagnosis of ADHD or ADD, or would like guidance on how to get a diagnosis through the NHS or privately. Please see our ADHD/ADD page for more info. 

If you are fostered, a care leaver or have had experience of living in care, we can offer support. Please see our Care Leavers and Estranged Students page for more info.

If you are providing care for a child, family member or friend, support is available. Please see our Students with Caring Responsibilities page for more info.

If you have a disability or a long-term condition, you may be eligible for funded support through the Disabled Student’s Allowance (DSA). Please see our Applying for DSA page for more info. 

Student Services online induction video

If you weren't able to come along to one of our 2024-25 induction sessions, don't worry, as our presentation is available to watch here:

The Student Services team talk through what support is available to students at the University of Derby

View Student Services Online Induction Presentation 2024 video transcript

Useful Info

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Sexual Misconduct Support

Our Sexual Violence and Misconduct Liaison Officers (SVMLOs) are trained to support students who have been affected by any incidents of sexual misconduct.

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Safeguarding

At the University of Derby Safeguarding is everyone's responsibility. Please read our guidance here if you have a safeguarding concern.

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Policies, Procedures and Guidance

Find out more about the University of Derby policies related to Student Services, including safeguarding, pregnancy and more.

Student Services Feedback form link. Have you used our service? We want to hear from you.
Feedback

We'd love to hear about your experience of our service. Complete our quick form to let us know how we did.

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Latest News and Events

We've got lots of events and activities coming up throughout the academic year - soon you'll be able to check out what's on here.

Mental Health Toolkit

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Student Space

Expert information and advice to help you through the challenges of uni life. Making it easier to find the support you need.

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Every Mind Matters - NHS

Answer 5 quick questions to get your free plan with tips to help you deal with stress and anxiety, improve your sleep, boost your mood and feel more in control.

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TalkCampus app

The TalkCampus app provides free and instant support for your mental health and wellbeing anytime of the day, anywhere in the world.

Student support services

Sarah Richardson, our Head of Student Services, explains how we support your wellbeing at university.

Head of Student Services, Sarah, discusses how your wellbeing can be supported during your time at university.

View Livestream highlights: Student support services video transcript

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Top tips for improving your wellbeing

Whether it's having trouble sleeping, not being able to focus properly, or dealing with stress, we hope our short tips will remind you to look after yourself and tackle each problem gradually to find solution.

Read our tips for improving your wellbeingRead our tips for improving your wellbeing
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Exam and Revision Support Hub

We've put together some tips, tools and resources to help get you through exams and revision, as well as looking after your mental health and wellbeing.

Visit the Exam and Revision Support HubVisit the Exam and Revision Support Hub
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Our Student Services Confidentiality and Information Sharing Policy

Discover how your student records are held, what it means to consent to share and how to access your information.

Find out more about our Student Services Confidentiality PolicyFind out more about our Student Services Confidentiality Policy

Other Uni Services

University campus at Kedleston Road
StudentHub@Derby

The StudentHub@Derby has a whole host of services that support in every aspect of your student life, including enrolment, assignment hand-ins, student fees and much more.

Register with a GP

We recommend students living in Derby get registered with Park Medical Practice, the onsite NHS general practice at Kedleston Road.

SafeZone

We have a free SafeZone app that you can use to access support from our Security team whenever and wherever you are on campus.